Hi! I'm Melissa Eklof, and I'm the person that you'll be communicating with most often when you become a customer of The Homeschool Printing Company - so it makes sense that I'll be the one to tell you a bit about us.
For starters, I'm a homeschool graduate. My parents decided to embark on the adventure of homeschooling when we moved from St. Paul, MN to Chicago, IL when I was halfway through my fifth-grade year at a really small Christian school. (My dad had been recruited to work with a start-up company in the Chicago area at the time.)
Without really knowing what we were doing, our family somehow turned the whole homeschool experience into one of the best times of my life. None of us would trade those days for anything. So we're very familiar with the joys — and challenges! — of being a homeschool family.
Jon Eklof is my dad. He's really, really smart when it comes to business, having been self-employed for as long as I can remember. He's started businesses, been partners with others in business, and done a lot of different things. Watching him be an entrepreneur gave me the “bug” at a really early age, and I couldn’t shake it even as I worked a variety of jobs (in fact, he’s the one who helped me start my first business – a little rental proprietorship that I operate to this day!).
He also knows a TON about the digital printing industry. He's been around that for nearly 30 years and he has this strange ability to come up with solutions that save business owners lots of money when it comes to their printing budget. (One time, he was approached by a small company that was ready to spend $41,000.00 on a print job. He showed them how to do it – and do it well! - for a little less than $4,000.00... over 90% less!) A while ago, he set up a very small print shop in our house and started doing printing for some of our friends. They loved the quality... and especially the price! That's when we wondered if there were other groups of people who'd like to save money on printing.
In April 2017, we surveyed about 1,000 homeschoolers to see if they'd be interested in an online printing business, started by a (veteran) homeschool family... for current homeschool families. The response was overwhelming, and, as they say, the rest is history!
Carol Eklof is my mom. She's not only the coolest mom I could have ever asked for, but she's the one who keeps us organized, handles most of the administrative stuff that a business needs to have in order, and serves as the “eagle-eye” quality-control person, making sure that when your order goes out, it goes out correctly. In her spare time, she loves to write. (She's already got a book under her belt, and, if you're really into Christian romance novels, you might be able to to get her to send you a copy!)
And then there's me - I love people, am an extrovert to a fault, and I love communicating with our customers! 99% of the time, I'm the one who'll respond to your e-mails, usually within a few hours on business days. I'm the client-care girl here - and I wouldn’t want it any other way!
Bottom line - we'll always do our best to treat our customers fairly, with respect, and give them the best prices possible. Once in a while, we'll get things wrong. That happens in even the best of businesses. It's inevitable. When that happens, we'll never make excuses or place blame. We'll just do whatever it takes to make things right. And we're always open to hearing from our customers... or even those who aren't customers. If you ever have a question, comment or idea of how we can do something better, please get in touch with us – we would love to talk with you!