FAQ

What kind of printing can you do?

It’s pretty simple – anything that comes in a PDF, we can print! We can do homeschool materials, eBooks, worksheets, etc. We can do all of these in color, B&W, single- or double-sided!

Do you offer any extras?

Yes! We can do spiral-binding, clear plastic covers, lamination, and 3-hole punched paper – all at a small extra cost (which can be easily figured out when you send in your PDFs for an estimate).

Do you ever run sales?

In a word – no. While a lot of companies inflate their prices so they can run sales often, we built our pricing to be 2 things: an excellent value for the customer, and sustainable for us to keep this going long-term. To keep things simple – we keep our pricing consistent, and that enables us to keep it low. If it makes you feel better, just think of our pricing as a sale that is always happening.

Do I have to pay before I get my order?

Not at all! We want everyone to be 100% satisfied with the materials they receive from us. We only want you to pay AFTER you receive – and love – your order. We think this is only fair, and it saves from having any sort of messy refund process.

What if I don’t love my order?

Yikes! We’re sorry about that. Most of the time, people are thrilled with the printing they receive from us, and we love that! But, as with everything in life, there’s bound to be exceptions. If there’s something not right with your order, or you are just not pleased with what you receive, just email us and tell us what’s going on, and we’ll do everything we possibly can to fix it and make it right for you. It’s the only responsible thing to do!

Can I tell my friends about you?

ABSOLUTELY! Spread the word! Make sure they tell us that YOU sent them – they’ll get 10% off their first order (pre-shipping), and you will rack up some awesome referral credit. Everybody wins!

When will I get my printing?

Fantastic! You’re in the queue, and we will begin printing your materials soon. Depending on the number of files/sheets needed, the complexity of the job, and how many people are ahead of you in the order queue, this can take anywhere from just a few hours to 3-4 days. Generally, we’re able to work very quickly, but we like to underpromise and over-deliver, especially on timing. Typically, it’ll be about 2-3 business days between you telling us to print and when we ship out your order.

How do you send out the printing?

We often use FedEx 3-Day Express Saver. This combines cost-effectiveness with speed – so you are paying a decent, fair price – but also getting your materials in a reasonable amount of time.  Sometimes, depending on the specific situation, we will use our own packaging and still go with FedEx, or we will use USPS. Whatever works best for your specific order (cost + time), we will do.

Do you extra charge for shipping & handling?

Nope! We’ve made it simple – whatever we pay, you pay. We don’t charge you a nickel more than what we’re paying to ship your product. Which means, if for some reason we can find a different way to package your specific order that costs less to ship, we pass that savings on to YOU!

I’ve received my order and I love it. How do I pay?

Yay! That’s what we love to hear! You being pleased with your printing is 100% our goal.

You can pay in a couple different ways:

  • Via PayPal. Just send a payment to [email protected]
  • By check: The Homeschool Printing Company, 518 ½ Park Street, Anoka, MN 55303
  • We will potentially be adding a way to pay via credit card later on – when we do, we’ll let everyone know!
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