FAQ

What kind of printing can you do?

It’s pretty simple – we are a no-frills operation, and if it's a PDF, we can print! We can do homeschool materials, eBooks, worksheets, etc. We can do all of these in color, B&W, single- or double-sided! As long as it is click-and-print ready (nothing complicated/complex), we can do it!
** The only exception to this is art prints - we are unable to accept individual orders for these. We happily suggest your local copy shop where they have very high-end equipment that can color-match & meet or exceed your expectations! **

Is there anything you cannot print?

There are absolutely some projects that we are not equipped to produce. We do not mix black and white printing and color printing within one document. Anything that requires cutting, stapling, folding, as well as very complex projects (requiring different kinds of paper in one
document, such as card stock covers or colored paper, or with different settings, etc) or art prints, are examples of what we are unable to fulfill. We gladly recommend Staples, Office Depot, FedEx Office, or your local copy shop for projects that are more complex than click-and-print. 🙂

What does long-edge & short-edge flip mean?

Good question! To sum it up - "flipping" is just a printing term that means how you want the paper printed double-sided. Most PDFs are a standard, portrait orientation (i.e., long edges on the left & right, short edges on the top & bottom), and some are landscape orientation (the long
edges are on the top & bottom, and the short edges on the left & right). A handy guide is this:

  • Portrait orientation & long-edge flip = like a normal book
  • Landscape orientation & long edge flip = like a calendar
  • Landscape orientation & short-edge flip = like a wide book

Tip: If you have any left-handed learners , a great solution is to have your portrait documents flipped on the long edge & **bound** on the short edge - this will flip like a notepad would, and the coil will always be at the top. 🙂

Do you ship outside the U.S.?

We currently do not ship outside the U.S. The exceptions are APOs, FPOs, and DPOs.

Do you offer any extras?

Yes! We can do spiral-binding with clear plastic covers, lamination, and 3-hole punched paper –all at a small extra cost (which can be easily found on the homepage of our website & is shown when placing your online order)

Do you ever run sales?

In a word – no. While a lot of companies inflate their prices so they can run sales often, we built our pricing to be 2 things: an excellent value for the customer, and sustainable for us to keep this going long-term. To keep things simple – we keep our pricing consistent, and that enables
us to keep it low.

What if I don’t love my order, or what if something is wrong?

Yikes! Most of the time, people are thrilled with the printing they receive from us, and we love that! But, as with everything in life, there’s bound to be exceptions - sometimes, despite our best efforts, we make a mistake! If there’s something not right with your order, or you are just not
pleased with what you receive, please email s right away and tell us what’s going on! We’ll do everything we possibly can to fix it and make it right for you. It’s the only responsible thing to do. 🙂

Can I tell my friends about you?

ABSOLUTELY! Spread the word! Make sure they tell us that YOU sent them – they’ll get 10% off their first order (pre-shipping), and you can rack up some awesome referral credit. Everybody wins!

When will I get my printing?

We know you're super excited to receive your materials - and we're excited for you, too! Current turnaround time is always listed on the first page of our online ordering form. Like any other business, we have busy seasons & slower times - so don't be surprised if the turnaround time changes now and then. 🙂

How do you send out the printing?

We ship via USPS.

I’m local, can I pick up my order?

We do not offer any pickup services.

I’ve received my order and I love it. How do I pay?

Yay! That’s what we love to hear! Your being pleased with your printing is 100% our goal. 🙂 You can use the e-mailed invoice that was sent to you the day your order shipped in a couple different ways:

  • By using the safe & secure links to pay via credit or debit card, or bank transfer (ACH)
  • You can also use this invoice as reference to send your payment via PayPal (we do love PayPal :))