FAQ

What kind of printing can you do?

It’s pretty simple – anything that comes in a PDF, we can print! We can do homeschool materials, eBooks, worksheets, etc. We can do all of these in color, B&W, single- or double-sided! As long as it is click-and-print ready (i.e., nothing complicated/complex), we can do it!

Do you offer any extras?

Yes! We can do spiral-binding with clear plastic covers, lamination, and 3-hole punched paper – all at a small extra cost ( which you can find on the home page of our website).

Do you ever run sales?

In a word – no. While a lot of companies inflate their prices so they can run sales often, we built our pricing to be 2 things: an excellent value for the customer, and sustainable for us to keep this going long-term. To keep things simple – we keep our pricing consistent, and that enables us to keep it low.

Do I have to pay before I get my order?

Not at all! We want everyone to be 100% satisfied with the materials they receive from us. We only invoice the day your order ships - and you are free to submit payment any time within two weeks (so submitting payment after you receive your materials is cool with us!)

What if I don’t love my order?

Yikes! Most of the time, people are thrilled with the printing they receive from us, and we love that! But, as with everything in life, there’s bound to be exceptions - sometimes, despite our best efforts, we make a mistake! If there’s something not right with your order, or you are just not pleased with what you receive, just email us and tell us what’s going on, and we’ll do everything we possibly can to fix it and make it right for you. It’s the only responsible thing to do. 🙂

Can I tell my friends about you?

ABSOLUTELY! Spread the word! Make sure they tell us that YOU sent them – they’ll get 10% off their first order (pre-shipping), and you can rack up some awesome referral credit. Everybody wins!

When will I get my printing?

Fantastic! You’re in the queue, and we will begin printing your materials soon. Depending on the number of files/sheets needed, the complexity of the job, and how many people are ahead of you in the order queue, this can take anywhere from just a few hours to 3-4 days. Generally, we’re able to work very quickly, but we like to underpromise and over-deliver, especially on timing. Typically, it’ll be about 2-3 business days between you telling us to print and when we ship out your order.

How do you send out the printing?

We ship almost exclusively with USPS. When putting together your estimate, we take the time to figure out what is going to get you the best rate and use that as your shipping method. 🙂

Do you charge extra for shipping & handling?

We currently do not charge any handling fees. 🙂 We’ve made it simple – whatever we pay, you pay. The only exception to this is when we ship Media Mail, where we do add $1.00 to the shipping to cover the cost of materials (boxes, etc) that we have to buy for Media Mail shipments, versus the free materials that USPS supplies for Priority Mail shipments.

I’ve received my order and I love it. How do I pay?

Yay! That’s what we love to hear! You being pleased with your printing is 100% our goal. 🙂

You can use the e-mailed invoice that was sent to you the day your order shipped in a couple different ways:

  • By using the safe & secure links to pay via credit or debit card, or bank transfer (ACH)
  • You can also use this invoice as a reference to send your payment via PayPal
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